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RCA
Root Cause Analysis

Rating:
4.8
English
Intermediate
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Course Overview

Solving problems and implementing improvements doesn’t happen by chance: it requires a thorough and methodical processes and tools to identify, solve, and prevent problems at the root―often missing from business or engineering school programs.
With this modern and engaging Root Cause Analysis live face-to-face course from ASQ, you will learn how to systematically eliminate errors by rooting them out, leading your team and your business to reduced risks (like recalls), increased safety practices, and improved margins and operations.
Take part in engaging sessions with fellow learning professionals, and gain new practical knowledge alongside new networking opportunities. As an organization, face-to-face training means no disruption to your team and operations, with maximum engagement whenever and wherever you need them.

Astrit J.
Training Advisor
[email protected]
Let’s talk on WhatsApp

Key Takeaways

1
Understand RCA terminology, goals, benefits, and stakeholders.
2
Investigate root causes with cause-and-effect analysis, 5 Whys, FMEA, and other analytical tools.
3
Assess and work with various data collection plans and methods, as well as data charts and control charts.
4
Define problem-solving models used for root cause analysis, including 8D, PDCA, and DMAIC. Implement problem-solving techniques (poka-yoke, multi-voting, etc.) and plan, manage, and verify change.
5
Build and manage RCA project teams successfully.

The American Society for Quality
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The American Society for Quality (ASQ) is the world’s leading authority on quality. With more than 80,000 individual and organizational members, this professional association advances learning, quality improvement, and knowledge exchange to improve business results, and to create better workplaces and communities worldwide. Today, ASQ has become a global organization, with members in more than 140 countries. ASQ now has service centers in Mexico, China, and India, and has established strategic alliances with numerousorganizations to promote ASQ products and training. A rich history and bright future; we are ASQ, the Global Voice of Quality™. LEORON is an official educational partner for ASQ for number of EMEA countries.

Course Outline

PART I: RCA and Problem-Solving Fundamentals

 •Basic foundational terms
 •Goals of root cause analysis
 •RCA scope and context
 •Organizational structure and culture
 •Metrics for RCA
 •Problem-solving models for RCA
 •Problem solving using 8D (eight disciplines)
 •Value-added vs. non-value-added activities
 •Defining the problem statement

PART II: Data Fundamentals

 •Types of data
 •Data sources
 •Planning data collection
 •Collecting empirical data

PART III: Data Analysis

 •Cause-and-effect analysis
 •5 Whys analysis
 •Cause-and-effect analysis and 5 Whys
 •Force field and barrier-and-aids analysis
 •Data charts
 •Control charts
 •Failure Mode and Effects Analysis (FMEA)
 •Fault tree analysis
 •Logic trees
 •Brainstorming and decision-making tools
 •Selecting the most likely cause
 

PART IV: Project Management

 •Preparing for an RCA project
 •Staffing an RCA project
 •Establishing a successful RCA team
 •Facilitation skills
 •Managing an improvement team

PART V: Maintaining and Sustaining Improvements

 •Corrective and Preventive Action (CAPA)
 •Recommending a solution
 •Implementation planning and change management
 •Verifying implementation and effectiveness
 •Standardizing the change
 •Audit planning
 •Identifying opportunities for continuous improvement
 •Recognition of success

Who Should Attend?

This highly practical and interactive course has been specifically designed for

This Root Cause Analysis live in-person course by ASQ is relevant for any quality professional, and contains practical and relevant examples for all industries―with special consideration given to manufacturing and engineering.

Anyone with a desire to improve problem solving in their organization can take this course, regardless of their role or experience.

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FAQ

What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.

Reviews

  • Review:
    3 years ago the partnership between Al Rajhi Investments & LEORON institute had been built since that date LEORON delivered in-house & public training programs and as a talent development we always received
    Baha Kiwan
    Talent Development at Al Rajhi Real Estate Investments Co
  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi
    Country Learning & Development Manager at IKEA Saudi Arabia
  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
    Dir L&D, Talent Management at Mobily, Etihad Etisalat Company
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
    VP, Business Winning at BAE Systems Saudi Development & Training
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. LEORON has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie
    Sr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen