PEFProviding Effective Feedback
Rating:
English
Intermediate
No available sessions at this moment.
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Course Overview
This 2 or 3-day program aims at providing a simple yet effective technique of providing non-judgmental messages and constructive feedback to improve employee performance. The feedback process mainly revolves around understanding the importance of feedback and the process of giving positive and constructive feedback in the workplace.
Key Takeaways
1
Discover the different types of feedback
2
Learn how to formulate effective feedback
3
Recognize the significance of your tone, body-language, and emotions in giving and receiving feedback
4
Learn how to avoid common pitfalls in delivering feedback
5
Give feedback to others (manager, peers, and subordinates) in an effective way
LEORON - Professional Development Institute
LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.
Course Outline
Day 1
Session One: Understanding Feedback
What Is Feedback?
Why is it important
Types of feedback
Misperceptions About Feedback
Session Two: Feedback a Facet of Comm
Scientific take on feedback
The use of tone of voice in feedback
Your body gives feedback too
Giving instructions right – the first time!
Session Three: Building Trust & Sharing Empathy
Trust, the building block to effective feedback
Navigating emotions with EQ when giving feedback
Day 2
Session Four: Exploring The Benefits Of Effective Feedback
•Improved Employee Performance
•Empowered and Inspired Employees
•Committed and Productive Workforce
•Strong Working Relationships
Session Five: Formulating Effective Feedback
•Plan and prepare
•Timing and context matter
•Focus on Recognizing and appreciating efforts
•Providing spontaneous feedback
•Avoiding common pitfalls in delivering feedback
Session Six: Feedback Models
•The SBI model
•The DESC model
•Assertive communication for disarming self-defensive mechanisms
Who Should Attend?
This course is aimed at leaders and non-leading staff, regardless of seniority, who want to improve the way they give, receive and response to positive or negative feedback.
Related Courses
FAQ
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations. We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Reviews
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. Alsahaan
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad Alrajih
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-Subaie
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal Kutbi
