Mohammad A.

Mohammad is an expert trainer specialized in sales, customer experience, customer service, and empowerment programs on the individual & organizational levels. With an experience more than 19 years; he pursued a successful career as a skilled trainer and coach and contributed to the human capital development, growth and bottom line of a wide number of organizations in various industries including telecommunication, banking, insurance, oil & gas, and GT services industries. As an extra added value, Mohammad collaborates with international market research companies to provide onsite mystery audits and evaluation for employee’s performance , skills, and he practice his experience from customer’s perspective. (Retail shops – Automotive – Banking – Hotels, Restaurants & Cafes, Education Institutes and Telecommunication). He believes that a major factor in business success is people development so he followed his passion for training and coaching to renovate and increase employees performance to higher levels. He is a polished speaker and presenter with extensive experience in the design, development and delivery of training programs, across range of subject matter and industry sectors. Mohammad is a Certified Professional Trainer for IAPPD and Certified Customer Services Expert.