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WE ARE HIRING

Training Consultant - Skopje

LEORON Press Service

Jobs

May 15, 2024

Please send us your CV

Job Description

Training Consultant

Department

Certified Programs

Report To

Head of Business Unit

Office

Skopje

Working Hours

Sunday – Thursday / 07:30 – 15:45

Job Purpose

Learning and Development professional, with great internal drive who has the ability to promote LEORON’s entire portfolio of products and services, while providing top notch customized solutions to clients. Ensure high-end, continuous customer satisfaction. Coordinate and proactively identify all client’s requirements; negotiate prices and promote additional services. Strengthen LEORON’s position on the assigned market. Successfully oversee and coordinate all PM activities for own projects.

Required Qualification

• Bachelor’s Degree (General, Economics, Law, Communication, Languages) OBLIGATORY

• English Language Proficiency (Business English, both written and spoken)

• Master’s Degree (recommended)

Major Roles And Responsibilities

• Maintain and expand prospects database, within assigned territory, to pursue strategic growth opportunities and provide clients with long-term value.

• Do a thorough research (not limited to LinkedIn) and locate potential clients.

• Expand the clients’ database on daily basis.

• Conduct (phone) sales presentations to new clients by following Leoron’s 7 Steps Pitch - minimum of 15 successful sales presentations.

• Maintain email communication as well as WhatsApp and LinkedIn messaging with (potential) clients: send follow-up emails for missed calls, promotional emails, confirmation email upon registering for a course, congratulations email, upon completing a course

• Respond to customer needs and requirements by offering unequivocal training solutions (assisted by TL or Senior)

• Service existing customers and focus on development of new ones.

• Collaborating with Senior and TL in developing own personal skills and as well as clients as clients.

• Working as a part of Business Unit, effectively reporting to a Unit Head.

• Carry-out thorough market research for given projects and assert potential, target group, opportunities, and competitors.

• Anticipate, listen to and respond to customer needs and requirements by offering supreme customer care. Ensure highest customer experience and relationship building.

• Advertise and promote assigned public courses and portfolio, on social media.

• Generate, maintain and build close relationships with new and existing large accounts throughout the year by being coached and mentored by your TL and Head.

• Coordinate and control all activities with the support functions related to: course location, travelling arrangements, material management and customer experience.

• This position might require traveling to GCC countries and/or the location of Key Clients for the purpose of executing public courses or meeting clients.