WE ARE HIRING
Specialist – Digital Learning - Cairo, Egypt
LEORON Press Service
Jobs
July 9, 2024
Please send us your CV
Job Description
Specialist – Digital Learning
Office
Cairo, Egypt
Working Hours
Sunday – Thursday / 07:30 – 15:45
Job Purpose
Promote LEORON’s entire portfolio and provide top notch customized solutions to clients. Ensure high-end, continuous customer satisfaction. Coordinates and proactively receives all client’s needs, negotiates prices and promotes additional services. Strengthens the company’s position on the assigned market. Coordinates all PM activities for own projects.
Required Qualification
1
• Bachelor’s Degree (General, IT, Digital Marketing, E-commerce, Economics, Law, Communication, Languages)
2
• English Language Proficiency (Business English, both written and spoken)
3
• Master’s Degree (recommended)
Major Roles And Responsibilities
• Do a thorough research (not limited to LinkedIn) and locate potential clients.
• Expand the clients’ database on daily basis.
• Conduct (phone) sales presentations to new clients by following Leoron’s 7 Steps Pitch - successful sales presentations, scheduling demonstration meetings via official channels, supporting customers with the implementation of the eLearning, analyzing their current LMS and offering solutions for content integration, as well as carrying out all system administration relating to LMS and content authoring tools.
• Maintain email communication as well as WhatsApp and LinkedIn messaging with (potential) clients: send follow-up emails for missed calls, promotional emails, confirmation email upon registering for a course, congratulations email, upon completing a course
• Respond to customer needs and requirements by offering unequivocal training solutions
• Serve existing customers and focus on development of new ones.
• Carry-out thorough market research for given projects and assert potential, target group, opportunities, and competitors.
• Anticipate, listen to and respond to customer needs and requirements by offering supreme customer care. Ensure highest customer experience and relationship building.
• Generate, maintain and build close relationships with new and existing large accounts throughout the year by being coached and mentored by Head.
• Covering and demonstratingeffective eLearning solutions through video material, screencasts, and interactive web-based resources.
• Working closely with all external systems suppliers to ensure all development updates are implemented effectively and road map requirements are on track.
• Supporting the Learning and Development Business Partner to deliver business requests and develop or purchase a new LMS.
• Evaluating the suitability and effectiveness of different types of online training content, and investigate emerging technologies, with a view to continuously developing and improving the area of digital learning.