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EPSLMEssential People Skills for Line ManagersCIPD Training Course
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English
Intermediate
FACE 2 FACE
ON SITE TRAINING
LIVE VIRTUAL
TRAINING
COACHING
& MENTORING
SELF-PACED
TRAINING
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Course Overview
As a line manager, you play a vital role in managing people and operations on a daily basis. By effectively adopting suitable management styles, you’ll be able to support individual development and achieve team and organisational goals. This course will explore the skills you need to realise your team’s potential to ensure they perform at their best. It’ll address the fundamentals of how to be a good people manager and the rudimentary practical techniques to increase your communication, motivation and delegation skills.
Key Takeaways
1
Effective Leadership and Management:
Understand the role of a manager and leader, and how to apply different management styles to inspire and guide teams effectively.
2
Delegation and Planning:
Learn how to delegate tasks effectively, prioritize responsibilities, and align team activities with the organization's vision and strategy.
3
Employee Lifecycle Management:
Gain insights into the employee lifecycle, including recruitment, induction, development, and retention, and how to support team members at each stage.
4
Performance Management:
Develop the skills to set SMART objectives, manage performance through effective feedback, and understand behavior drivers that influence team productivity.
5
Change Management:
Understand the change process, manage emotional responses to change, and lead teams through transitions smoothly and effectively.
(CIPD) The Chartered Institute of Personnel and Development
We're the professional body for experts in people at work. For more than 100 years, we've been championing better work and working lives by setting professional standards for HR and people development, as well as driving positive change in the world of work.
With hubs in the UK, Ireland, Middle East and Asia, we're the career partner of choice for over 200,000 members around the world. We're the only body in the world that can award Chartered status to individual HR and L&D professionals, and our independent research and insights make us trusted advisers to governments and employers.
With hubs in the UK, Ireland, Middle East and Asia, we're the career partner of choice for over 200,000 members around the world. We're the only body in the world that can award Chartered status to individual HR and L&D professionals, and our independent research and insights make us trusted advisers to governments and employers.
Course Outline
Day 1: Management and Leadership Essentials
Management and Leadership
- Define the role of a manager and leader.
- Explore different management styles.
- Cultivate a diverse team and create a sense of belonging as an inclusive leader.
Planning and Prioritizing
- Translate the organization's vision and strategy into actionable plans for your team.
- Learn what, when, and how to delegate tasks effectively.
- Set the right vision and purpose for your team and engage them to deliver results.
The Employee Lifecycle
- Understand the employee lifecycle stages and what typically happens at each stage.
- Learn your role as a manager throughout the cycle and how to support your team members.
Day 2: Team Development and Management
Creating Your Team
- Understand your organization's resourcing process and policy.
- Identify appropriate recruitment and selection methods.
- Participate in the recruitment and selection process, including interviewing for a job role.
- Appreciate the importance of effective induction processes.
Managing Your Team
- Learn about performance management approaches within your organization.
- Set SMART objectives and explore behavior drivers related to performance.
- Explore diverse ways of working effectively with different team types (e.g., dispersed teams, multi-cultural teams).
Developing Your Team
- Explore motivational theories and learn how to increase team engagement.
- Recognize potential and have meaningful career conversations with team members.
- Identify learning and development opportunities in the flow of work.
Day 3: Coaching, Wellbeing, and Change Management
Looking After Your Team
- Explore the importance of wellbeing in the workplace and understand its impact.
- Define and understand the terms equality, diversity, and inclusion (EDI) in the workplace.
- Learn how diverse and inclusive workplaces benefit organizations and individuals.
Coaching Your Team
- Use coaching as an effective communication technique.
- Explore coaching models, active listening, and questioning techniques.
- Establish a process for giving timely and impactful feedback.
- Create inspiring and engaging communication styles.
Managing Change
- Understand the change process and its main steps.
- Explore emotional responses to change and how to manage them effectively.
Post-Course Follow-Up
1-Hour Webinar
- Follow-up on Personal Development Plans (PDPs).
- Evaluation of workplace learning application.
Who Should Attend?
Line Managers: Those directly responsible for managing teams, overseeing daily operetions, and ensuring that organizational goals are met
Human Resources Managers: Professionals in HR roles who are involved in people management, recruitment, employee development, and organizational planning.
Team Leaders and Supervisors: Individuals who lead small to medium-sized teams and are responsible for performance management, task delegation, and team development.
Project Managers: Professionals managing cross-functional teams or projects who need to effectively lead, motivate, and manage diverse groups of people.
Aspiring Managers: Employees who are preparing to transition into management roles and need to develop essential people management and leadership skills.
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FAQ
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.