Partner

EPSDM
IBM: Effective Problem Solving and Decision Making

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English
Intermediate
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Course Overview

When we talk of thinking as a skill we are referring to higher-order activities, such as analyzing, evaluating and explaining; and to challenges such as problem solving and evaluating complex arguments. 
Effective thinking and problem solving require that we apply a structured approach that enables us identify the problem, gather and analyze information, generate and evaluate options, make a rational decision to select the most suitable options, implement it successfully and evaluate its success. 
This interactive and engaging course helps participants understand the fundamentals of problem solving, develop critical thinking skills, decision making skills and learn how to utilize different problem solving tools techniques to solve problems successfully in their work environment.

Bleona A.
Training Advisor
[email protected]
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Key Takeaways

1
Define and understand problems, thinking, and solutions.
2
Practically apply the problem-solving process on any work problem.
3
Utilize different tools and techniques to gather and analyze data and solve workplace problems.
4
Develop your critical thinking skills.
5
Use a structured approach to decision making to select a solution.

LEORON - Professional Development Institute
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LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.

Course Outline

Day 1 - Foundations of Problem Solving
Introduction to Problem Solving Methodologies

Recognizing Operational Problems:
Identifying and categorizing problems
within the scope of work.
→ Gathering Relevant Information:
Techniques for collecting pertinent data
to inform problem-solving.
→ Analyzing Key Issues: Techniques for
breaking down complex problems into
manageable components.
→ Alternative Courses of Action: Generating
and evaluating multiple solutions to a
given problem.
→ Logical Decision-Making: Applying logical
reasoning in the selection of practical and
acceptable solutions.

Day 2 - Advanced Techniques and Applications
Creative Problem Solving Approaches

Overview of creative problem solving in a
business context.
→ Differentiating between conventional and
creative problem-solving approaches.
→ Implementation Planning: Developing
actionable plans for implementing chosen
solutions.
→ Monitoring and Adjustment: Strategies for
monitoring and adjusting solutions for
ongoing effectiveness.
→ Case Studies and Simulations: Applying
problem-solving concepts to real-world
scenarios through case studies and
simulations.

Day 3 - Implementing Solutions and Fostering Creativity
From Ideas to Implementation

Strategies for transitioning from idea
generation to practical implementation.
→ Considerations for integrating creative
solutions into business operations.

Building and Sustaining Creative Culture

Creating an environment that
continuously encourages creative thinking
and problem solving.
→ Leadership strategies to support and
nurture a culture of innovation.

Action Planning and Strategy Development

Developing personal and organizational
action plans to apply creative problemsolving
skills.
→ Final reflections and commitment to
applying creative problem solving in
participants’ respective roles.

Who Should Attend?

Applicable to all roles and seniorities

This is an essential skill that is required across
all levels of an organizations and will benefit
executives, directors, managers, employees
and professionals who want to improve their
problem solving and decision-making skills.

Related Courses

FAQ

Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations. We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.

Reviews

  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie
  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi