EEEmployee ExperienceCIPD Training Course
Rating:
English
Intermediate
FACE 2 FACE
ON SITE TRAINING
LIVE VIRTUAL
TRAINING
COACHING
& MENTORING
SELF-PACED
TRAINING
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Course Overview
The way in which employees experience work is becoming increasingly more important as companies navigate unprecedented change and uncertainty whilst seeking to engage, motivate and retain their greatest asset – their people.This virtual programme will give participants an understanding of Employee Experience (EX), the benefits and motivations driving EX and explore the different elements that make up an effective EX strategy. A final wrap-up webinar session will allow participants the opportunity to put their learnings into practice and apply them to a relevant business situation.
Key Takeaways
1
• The concept of Employee Experience, including the link with Employee Engagement
2
• The benefits of having a strong Employee Experience
3
• The needs and motivation of employees
4
• How to map the employee journey
5
• The different elements that make up Employee Experience
6
• The importance of culture and trust
7
• How to design and implement Employee Experience
8
• Tools for measuring Employee Experience
(CIPD) The Chartered Institute of Personnel and Development
We're the professional body for experts in people at work. For more than 100 years, we've been championing better work and working lives by setting professional standards for HR and people development, as well as driving positive change in the world of work.
With hubs in the UK, Ireland, Middle East and Asia, we're the career partner of choice for over 200,000 members around the world. We're the only body in the world that can award Chartered status to individual HR and L&D professionals, and our independent research and insights make us trusted advisers to governments and employers.
With hubs in the UK, Ireland, Middle East and Asia, we're the career partner of choice for over 200,000 members around the world. We're the only body in the world that can award Chartered status to individual HR and L&D professionals, and our independent research and insights make us trusted advisers to governments and employers.
Course Outline
DAY 1
DAY 1
• Introduction to Employee Experience
• The link between Employee Experience and Employee Engagement
• The business case for Employee Experience – R.O.I.
• Leadership, culture and trust
• Business environment and needs
• Employee needs and motivation
• The employee journey
• The link between Employee Experience and Employee Engagement
• The business case for Employee Experience – R.O.I.
• Leadership, culture and trust
• Business environment and needs
• Employee needs and motivation
• The employee journey
DAY 2
DAY 2
• Designing Employee Experience
• Elements of Employee Experience: deep dive
• Models, design templates, implementation considerations
• Activities to apply templates and models in practice
• Show the link between Employee Experience, company policies and employer branding
• The role of Leaders and HR in Employee Experience
• Elements of Employee Experience: deep dive
• Models, design templates, implementation considerations
• Activities to apply templates and models in practice
• Show the link between Employee Experience, company policies and employer branding
• The role of Leaders and HR in Employee Experience
DAY 3
DAY 3
• Implementing Employee Experience
• Enablers to Employee Experience and how to implement it effectively
• Communications
• Measuring Employee Experience
• Enablers to Employee Experience and how to implement it effectively
• Communications
• Measuring Employee Experience
Final Session
Final Session
Every course includes a final session 2 weeks after the last live virtual class. It is an opportunity for learners to get answers to their questions and to check in on learning and progress. This will include group presentations participants will have prepared or take the shape of a coaching discussion.
Who Should Attend?
This highly practical and interactive course has been specifically designed for
This intermediate level course is best suited to professionals with some HR experience.
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FAQ
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations. We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.
Reviews
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal Kutbi
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. Alsahaan
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad Alrajih
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. LEORON has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-Subaie
