Partner

ECSPS
Effective Communication Strategies for Professional Success

Rating:
4.8
English
Intermediate
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Course Overview

At the core of professional triumph lies effective communication. Our engaging course provides an in-depth journey into communication principles and strategies essential for thriving in today's rapid business landscape. Through dynamic sessions and hands-on exercises, participants will master the art of articulating ideas with clarity, forging lasting connections, adeptly handling tough discussions, and driving favorable results.
This comprehensive training caters to individuals seeking to hone their interpersonal finesse and foster meaningful rapport within their professional sphere. Delving into proven communication tactics, participants will sharpen their ability to connect with others, fostering understanding and maximizing impact in every interaction.

Jwaher A.
Specialist – Program Enrollment

Key Takeaways

1
Understanding the fundamentals of effective communication in the workplace.
2
Developing active listening skills to enhance understanding and rapport.
3
Crafting clear and concise messages tailored to specific audiences.
4
Mastering non-verbal communication cues to convey confidence and credibility.
5
Managing conflict and difficult conversations with professionalism and empathy.

LEORON - Professional Development Institute
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LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.

Course Outline

Day 1: Foundations of Effective Communication
Session 1: Introduction to Effective Communication
Importance of effective communication in professional success Overview of communication principles and strategies Setting goals for enhancing communication skills
Session 2: Active Listening and Understanding
Developing active listening skills for improved comprehension Techniques for empathetic listening and paraphrasing Role-playing exercises to practice active listening
Session 3: Crafting Clear and Concise Messages
Strategies for structuring messages for clarity and impact Tailoring communication to specific audiences Practice exercises in crafting and delivering clear messages
Session 4: Mastering Non-Verbal Communication
Understanding the role of non-verbal cues in communication Techniques for enhancing non-verbal communication skills Video-based activities to analyze and improve non-verbal cues
Day 2: Advanced Communication Strategies
Session 5: Navigating Challenging Conversations
Techniques for handling difficult conversations with professionalism Strategies for managing emotions during challenging discussions Role-playing scenarios to practice navigating tough conversations
Session 6: Building Strong Professional Relationships
Strategies for building and nurturing professional relationships Developing rapport and trust with colleagues and clients Role-playing exercises and group discussions on relationship-building
Session 7: Identify your own Communication Style and recognize others:
DISC Theory and Models DISC Assessment Communicating effectively with different Stakeholders Managing your assertiveness
Session 8: Conclusion and Action Planning
Recap of key learnings from the course Individual action planning for implementing communication strategies in the workplace Resources and support available for ongoing communication skill development

Who Should Attend?

This course is designed for professionals at all levels who seek to enhance their communication skills to achieve greater success in their careers and contribute positively to their organizations.

Upon completion of the course, participants will gain practical strategies and techniques to communicate effectively in various workplace scenarios. They will leave equipped with the tools and confidence to navigate communication challenges, build strong professional relationships, and drive positive outcomes in their professional endeavors.

FAQ

Training Methodology
Interactive workshops, case studies, self-assessment tools, and group discussions facilitated by an experienced communication expert.
What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.

Reviews

  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie
  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi