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DTSDigital Transformation Strategy
English
Intermediate
FACE 2 FACE
ON SITE TRAINING
LIVE VIRTUAL
TRAINING
COACHING
& MENTORING
SELF-PACED
TRAINING
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Course Overview
Due to the emergence of Digital Transformation, today’s organizations have a critical choice to make. They can either embrace the changes brought about by the new environment or become a laggard.
According to IBM, by 2020, around 85% of customer service interactions will be conducted without a human being. Through the use of AI and machine learning, these technologies will allow businesses to deliver better customer service.
Ambitious digital-driven startups are creating and cornering new markets in every sector. And yet, most legacy businesses continue to operate by old playbooks. Most are not keeping pace with the changes in their industry, let alone leading the way―what are you and your company doing?
In this course, program, you will understand the three types of players that are shaping the new business landscape; the three phases of transformation that every firm will encounter on its journey to business reinvention; and the three winning moves that will ensure your business success along the way.
According to IBM, by 2020, around 85% of customer service interactions will be conducted without a human being. Through the use of AI and machine learning, these technologies will allow businesses to deliver better customer service.
Ambitious digital-driven startups are creating and cornering new markets in every sector. And yet, most legacy businesses continue to operate by old playbooks. Most are not keeping pace with the changes in their industry, let alone leading the way―what are you and your company doing?
In this course, program, you will understand the three types of players that are shaping the new business landscape; the three phases of transformation that every firm will encounter on its journey to business reinvention; and the three winning moves that will ensure your business success along the way.
Key Takeaways
1
Upon completion of this program, participants will be able to:
2
Explain the current and potential impact of digitalization in the industries
3
Understand the collision between traditional and digital business models and how to reinvent your business for future success.
4
Understand and clarify various technologies used in the progressive and creative industries
5
Identify opportunities for Digital Technology usage in various E&P industry activities
6
Analyze the impact of digitization and technology on business operations
7
Propose new ways to perform efficiently in the workplace (upskilling talents for moving up the value chain) in line with latest technological breakthroughs
8
Learn to assemble the team to experiment with new ideas, re-examine your core beliefs, and reinvent your business rulebook for the digital future.
The University System of Maryland
USM The University System of Maryland (USM) is Maryland's system of public higher education. Its members include all public universities in the state, with the exception of Morgan State University and St. Mary's College. In addition to its 12 degree-granting universities, the USM includes one research institution and three regional higher education centers. Our 12 institutions offer more than 1,400 academic programs to more than 176,000 students at multiple sites throughout the state and worldwide. USMx Since its inception, the Kirwan Center has been supporting USM institutions in making strategic forays into online learning. “Online learning” in this context is defined as any learning environment that makes substantive use of a web-based component that enables collaboration and access to content beyond the classroom. Online learning strategies across the USM range from fully online degree/certificate programs, to MOOCs, to hybrid and “flipped“ courses. To advance this work, the Kirwan Center has launched USMx to help institutions leverage the affordances of online learning to give students the flexibility to interact with content, faculty, and learning communities in the ways that best meet their needs. The USMx mission is to provide both access to innovative e-learning technologies as well as the resources, support, and planning necessary for strategic implementation of online learning. This, in turn, helps our institutions achieve their mission of providing access to high quality, affordable higher education to a diverse student body both in Maryland and across the globe.
Course Outline
Part 1
Transformation Program Introduction: Understand digital transformation goals and what is required to make it successful
Team will be able to discuss
Digital transformation's goals
Keys to success
Digital transformation phases
Digital transformation's goals
Keys to success
Digital transformation phases
Introduction Phase: Understand the introduction phase and why it's so critical to success
Introduction Phase: Understand the introduction phase and why it's so critical to success
Team will be able to discuss
Goal of the introduction phase
Introduction phase audiences
Key to success
Digital Technology Overview
Impact on Society, Government and Enterprises
A primer on the Value Chain for Digital Technology in E&P Industry
Primary Activities
Secondary Activities
Scenario Work
Team will be able to discuss
Goal of the introduction phase
Introduction phase audiences
Key to success
Digital Technology Overview
Impact on Society, Government and Enterprises
A primer on the Value Chain for Digital Technology in E&P Industry
Primary Activities
Secondary Activities
Scenario Work
Team Development Phase: Understand the team development phase and what it takes to make it successful
Team will be able to discuss
Goal of the team development phase
Team leader qualifications
Requirements for success
Goal of the team development phase
Team leader qualifications
Requirements for success
Discovery Phase: Understand the Discovery Phase and what it takes to make it successful
Team will be able to discuss
Goal of the Discovery Phase
Customer and ecosystem discovery
Internal SWOT analysis
Goal of the Discovery Phase
Customer and ecosystem discovery
Internal SWOT analysis
Vision & Strategy Phase: Understand the Vision and Strategy Phase and what it takes to make it successful
Team will be able to discuss
Goal of the Vision and Strategy Phase
What is required to make it successful
Goal of the Vision and Strategy Phase
What is required to make it successful
Identification Phase: Understand the Identification Phase and what it takes to make it successful
Team will be able to discuss
Goal of the Identification Phase
Assessing market opportunities
Requirements for success
Goal of the Identification Phase
Assessing market opportunities
Requirements for success
Engagement Phase: Understand the Engagement Phase and what it takes to make it successful
Team will be able to discuss
Goal of the Engagement Phase
Who is involved
Primary deliverables
Goal of the Engagement Phase
Who is involved
Primary deliverables
Development Phase: Understand the Development Phase and what it takes to make it successful
Team will be able to discuss
Goal of the Development Phase
The focus of this phase
What are the primary outcomes
Goal of the Development Phase
The focus of this phase
What are the primary outcomes
Part 2
Transformation Phase: Understand the Transformation Phase and what it takes to make it successful
Team will be able to discuss
Goal of the Transformation Phase
What is required to make it successful
Why this phase is one of the most critical
What is Industry 4.0 and why it is essential in every digital transformation plan
Industry 4.0 and the Industrial Internet, and the difference between them
Industry 4.0: the first stages of maturity
Industry 4.0 – the next maturity stages
what Society 5.0 is and what Japan is expecting to achieve out of this concept
What are the 5 barriers against the transition to a digital society, specified in Society 5.0
How can Augmented Reality help us in the Digital Transformation
Causes of disruption and transformation
Digital transformation myths and realities
Digital transformation and the customer experience
4 pillars in customer experience transformation
Digital transformation and marketing
Digital transformation in the retail industry
Digital transformation in government and the public sector
Digital transformation in the insurance industry
Digital transformation in healthcare
Digital transformation in banking - RBS case study
Goal of the Transformation Phase
What is required to make it successful
Why this phase is one of the most critical
What is Industry 4.0 and why it is essential in every digital transformation plan
Industry 4.0 and the Industrial Internet, and the difference between them
Industry 4.0: the first stages of maturity
Industry 4.0 – the next maturity stages
what Society 5.0 is and what Japan is expecting to achieve out of this concept
What are the 5 barriers against the transition to a digital society, specified in Society 5.0
How can Augmented Reality help us in the Digital Transformation
Causes of disruption and transformation
Digital transformation myths and realities
Digital transformation and the customer experience
4 pillars in customer experience transformation
Digital transformation and marketing
Digital transformation in the retail industry
Digital transformation in government and the public sector
Digital transformation in the insurance industry
Digital transformation in healthcare
Digital transformation in banking - RBS case study
Dissecting the Value Chain for Digital Technology in
Primary Activities
Production
Logistics
Marketing and Sales
Secondary Activities
Human Resources
Information Technology
Finance and Accounting
Scenario Work
Production
Logistics
Marketing and Sales
Secondary Activities
Human Resources
Information Technology
Finance and Accounting
Scenario Work
Achieving Digital Readiness
Digital Readiness Roadmap
Critical Success Factors
Critical Success Factors
Course Review, Comments and Q&A
Who Should Attend?
This highly practical and interactive course has been specifically designed for
CxO Leaders
CEOs
Board Members
Departmental Leaders (Internal Audit, Risk Officers , Governance Leaders ,Finance Leaders, HR Leaders, Marketing Leaders, Strategy and Innovation Professionals)
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FAQ
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.
Reviews
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal Kutbi
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. Alsahaan
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad Alrajih
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. LEORON has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-Subaie
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal KutbiCountry Learning & Development Manager at IKEA Saudi Arabia
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. AlsahaanDir L&D, Talent Management at Mobily, Etihad Etisalat Company
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad AlrajihVP, Business Winning at BAE Systems Saudi Development & Training
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-SubaieSr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen
