•Definition and scope of Operational Risk
•Current industry drivers of increasing operational risk in Banks
•Relationship of Operational Risk to other risk types
•Key components of an Operational Risk Framework
•Motivations to manage operational risk
•Role of supervisors as part of the SREP
•Key regulatory influences on Operational Risk
•Evolving approaches to regulation and supervision
•Regulatory interest in specific Operational Risk categories
•Capital adequacy implications of Operational Risk management for Banks
•Components of a risk governance framework and how they interact
•Roles and responsibilities of the Operational Risk management function
•Accountabilities, roles, and responsibilities in the management of Operational Risk
•Needs and expectations of external stakeholders about operational risk
•Operational risk as an integral part of the enterprise risk management framework
•Risk Taxonomies
•Roles and responsibilities of the board, senior management, and support functions
•Operational Risk Management Policy Framework
•Human Factors
•Available Frameworks
•Fundamental nature of Bank regulatory capital required
•The Risk House
•Operational Risk under the Basel II accord
•Operational Risk under Basel IV (Calculation of Business Indicator, Business Indicator Component, Internal Loss Multiplier, and Capital Charge)
•Basel IV standardized Measurement Approach
•Basel Committee - Revisions to the principles for the sound management of operational risk - August 2020
•Categorization of Operational Risks
•Risk & Control Self-Assessment
•Issues & Action Plan Management
•Incident & Loss Event Management
•What is Risk Appetite
•Principles for an effective Operational Risk Appetite Framework
•Elements of an Operational Risk Appetite Statement
•The Differences between Capacity, Appetite, and Tolerance in relationship to Operational Risk Appetite
•The process for setting Operational Risk Appetite
•The role of Operational Risk Appetite in a Company’s Culture
•Causes of Operational Risks
•Consequences of Operational Risks
•Impact of Operational Risks
•Role and purpose of different forms of Risk Indicators
•Nature and Use of Key Risk Indicators
•Types of KRI and relationship to risk levels
•Identification of the right KRI
•Challenges surrounding Key Risk Indicators
•KRI, KPI, and KCI
•Sustainable Key Risk Indicator Framework
•Modern RCSA
•Cultural aspects of the RCSA
•Techniques and resources to gather data, perform the RCSA, and monitor and report results
•Approaches for assessing and prioritizing Operational Risks
•Control Testing and Design
•Understand the nature of Scenarios
•Understand the benefits of Scenario Analysis
•Internal and external factors affecting the Scenario assessment process
•Approaches for assessing Scenarios
•Elements involved in constructing Scenarios
• on and forms of bias that may affect Scenario assessments
•Methods for validating Scenario outcomes
•Challenges in undertaking Scenario Analysis
•Who needs an Operational Risk Report - understand your audience
•What and when to report
•Derive value from the Operational Risk Report
•ORM for Projects
•Essentials of Project Management