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CompTIA A+
CompTIA A+

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English
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Course Overview

CompTIA A+ training teaches students fundamental competence in areas such as installation, preventative maintenance, networking, security, troubleshooting, customer service and communication to work with clients. In order to achieve your CompTIA A+ certification you will need to pass two exams - 220-901 & 220-902. After completing the CompTIA A+ 220-901 course, students will know hardware, laptops, motherboards, processors, memory, CPU, troubleshooting theory, preventative maintenance techniques, Windows XP, Windows Vista, Windows 7, Windows 8, mobile operating systems Android and Apple iOS, cables, connectors, network types, security concepts, security technologies, viruses, malware, communication and professionalism.
CompTIA A+ 220-901 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.
CompTIA A+ 220-902 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.

Key Takeaways

1
Identify, use, and connect hardware components and devices.
2
Explain types of networks and connections including TCP/IP, WIFI and SOHO.
3
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS.
4
Compare & contrast cloud computing concepts & set up client-side virtualization.
5
Identify and protect against security vulnerabilities for devices and their network connections.

SkillSoft
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At Skillsoft, we believe every individual has the poten-tial to be amazing. Our vision is to unleash that poten-tial through the power of learning. As the world’s largest provider of professional digital learning, Skill-soft delivers:
• Online learning that includes a broad catalogue of in-demand topics, built with deep expertise in the subject matter and scientifically proven learning science;
• Engaging learning experiences ranging from micro-learning to complete journeys and professional certifications that have impacted nearly half a billion people worldwide and certified more IT professionals than any firm on the planet; and
• A powerful, flexible, and engaging cloud-native plat-form designed to seamlessly integrate both with lead-ing HCM solutions and the natural flow of work.
Unlike other providers, Skillsoft is inclusive, with learning options for all. Our effectiveness, variety and global reach are unmatched.

Course Outline

Part 1
Lesson 1: Installing and Configuring PC Components

Topic A: Use Appropriate Safety Procedures
Topic B: PC Components
Topic C: Common Connection Interfaces
Topic D: Install Peripheral Devices
Topic E: Troubleshooting Methodology

Lesson 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

Topic A: Install and Configure Display Devices
Topic B: Troubleshoot Display Devices
Topic C: Install and Configure Multimedia Devices

Lesson 3: Installing, Configuring, and Troubleshooting Storage Devices

Topic A: Install System Memory
Topic B: Install and Configure Mass Storage Devices
Topic C: Install and Configure Removable Storage
Topic D: Configure RAID
Topic E: Troubleshoot Storage Devices

Lesson 4: Installing, Configuring, and Troubleshooting Internal System Components

Topic A: Install and Upgrade CPUs
Topic B: Configure and Update BIOS/UEFI
Topic C: Install Power Supplies
Topic D: Troubleshoot Internal System Components
Topic E: Configure a Custom PC

Part 2
Lesson 5: Network Infrastructure Concepts

Topic A: Wired Networks
Topic B: Network Hardware Devices
Topic C: Wireless Networks
Topic D: Internet Connection Types
Topic E: Network Configuration Concepts
Topic F: Network Services

Lesson 6: Configuring and Troubleshooting Networks

Topic A: Configure Network Connection Settings
Topic B: Install and Configure SOHO Networks
Topic C: Configure SOHO Network Security
Topic D: Configure Remote Access
Topic E: Troubleshoot Network Connections
Topic F: Install and Configure IoT Devices

Lesson 7: Implementing Client Virtualization and Cloud Computing

Topic A: Configure Client-Side Virtualization
Topic B: Cloud Computing Concepts

Lesson 8: Supporting and Troubleshooting Laptops

Topic A: Use Laptop Features
Topic B: Install and Configure Laptop Hardware
Topic C: Troubleshoot Common Laptop Issues

Part 3
Lesson 9: Supporting and Troubleshooting Mobile Devices

Topic A: Mobile Device Types
Topic B: Connect and Configure Mobile Device Accessories
Topic C: Configure Mobile Device Network Connectivity
Topic D: Support Mobile Apps

Lesson 10: Installing, Configuring, and Troubleshooting Print Devices

Topic A: Maintain Laser Printers
Topic B: Maintain Inkjet Printers
Topic C: Maintain Impact, Thermal, and 3D Printers
Topic D: Install and Configure Printers
Topic E: Troubleshoot Print Device Issues
Topic F: Install and Configure Imaging Devices

Who Should Attend?

This highly practical and interactive course has been specifically designed for
→ Service Desk Analyst
→ Help Desk Tech
→ Technical Support Specialist
→ Field Service Technician
→ Associate Network Engineer
→ Data Support Technician
→ Desktop Support Administrator
→ End User Computing Technician
→ Help Desk Technician
→ System Support Specialist

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FAQ

What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +91 4 95 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.

Reviews

  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi
  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. LEORON has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie