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BCMBusiness Continuity ManagementCrisis Management and Sustainability Under Adverse Conditions
English
Intermediate
FACE 2 FACE
ON SITE TRAINING
LIVE VIRTUAL
TRAINING
COACHING
& MENTORING
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Course Overview
It is impossible to prepare for every scenario, but business leaders can be better equipped to react to unexpected events. This course offers a solid description of the methods, techniques and approaches used by Business Continuity Professionals (BCP) globally, to develop, implement, and maintain an effective Business Continuity Management (BCM) mandate.
Defined in this course, is a management process that identifies risks, threats, and vulnerabilities that could impact continued operations. Business continuity provides a framework for building organizational resilience and the capability for an effective response. Candidates will collaborate to develop a framework, implement, and maintain a business continuity program designed to reduce the likelihood of significant gaps in the business strategy. Candidates will develop skills related to:
→ Using industry professional practices – assessing business programs can identify gaps or deficiencies to be mitigated.
→ Establish a framework – for building organizational resilience that will provided a prudent and effective response for safeguarding the interests of the brand, key stakeholders, reputation, and value-creating business objectives.
→ Engagement of all stakeholders – Ask all those involved in the process for their feedback on what worked well in the prior process and what stakeholder expect out of the BCM plans.
→ Map out the best scenario – management process that identifies risks, threats, and vulnerabilities that could impact continued operations that need continuity to achieve business objectives
Defined in this course, is a management process that identifies risks, threats, and vulnerabilities that could impact continued operations. Business continuity provides a framework for building organizational resilience and the capability for an effective response. Candidates will collaborate to develop a framework, implement, and maintain a business continuity program designed to reduce the likelihood of significant gaps in the business strategy. Candidates will develop skills related to:
→ Using industry professional practices – assessing business programs can identify gaps or deficiencies to be mitigated.
→ Establish a framework – for building organizational resilience that will provided a prudent and effective response for safeguarding the interests of the brand, key stakeholders, reputation, and value-creating business objectives.
→ Engagement of all stakeholders – Ask all those involved in the process for their feedback on what worked well in the prior process and what stakeholder expect out of the BCM plans.
→ Map out the best scenario – management process that identifies risks, threats, and vulnerabilities that could impact continued operations that need continuity to achieve business objectives
Key Takeaways
1
Capture current business processes and create suitable documentation to ensure good practices and standardized work.
2
Implement requirements for an audit system of the BCM program to comply with legislation’s, regulations, and standards.
3
Understand the components for an effective Business Analysis that is able to meet strategic, tactical and operational requirements of an organization.
4
The ability to constantly review and iterate the approach towards the strategic plan.
5
Determine the root cause of problems and put in place solutions that permanently resolve the business continuity plan.
Columbia University
Online courses from Columbia University Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. Teachers College, Columbia University’s affiliate graduate school of education, offers programs in education, health, leadership, and psychology that are perennially ranked among the nation’s best. Visit the TeachersCollegeX course schedule for what's available now. For more than 250 years, Columbia has been a leader in higher education in the nation and around the world. At the core of our wide range of academic inquiry is the commitment to attract and engage the best minds in pursuit of greater human understanding, pioneering new discoveries and service to society.
Course Outline
Part 1
Program Initiation and Management - Policy and Program Management
→ Establish the need for a business continuity program.
→ Obtain support and funding for the business continuity program.
→ Build the organizational framework to support the business continuity program.
→ Introduce key concepts, such as program management, risk awareness, identification of critical functions/ processes, recovery strategies, training and awareness, and exercising/testing.
→ Obtain support and funding for the business continuity program.
→ Build the organizational framework to support the business continuity program.
→ Introduce key concepts, such as program management, risk awareness, identification of critical functions/ processes, recovery strategies, training and awareness, and exercising/testing.
Risk Assessment
→ Identify risks that can adversely affect an entity’s resources or image.
→ Assess risks to determine the potential impacts to the entity, enabling the entity to determine the most effective use of resources to reduce these potential impacts.
→ Assess risks to determine the potential impacts to the entity, enabling the entity to determine the most effective use of resources to reduce these potential impacts.
Part 2
Business Impact Analysis
→ Identify and prioritize the entity’s functions and processes to ascertain which ones will have the greatest impact should they not be available.
→ Assess the resources required to support the business impact analysis process.
→ Analyze the findings to ascertain any gaps between the entity’s requirements and its ability to deliver those requirements.
→ Assess the resources required to support the business impact analysis process.
→ Analyze the findings to ascertain any gaps between the entity’s requirements and its ability to deliver those requirements.
Business Continuity Strategies - Embedding Business Continuity
→ Select cost-effective strategies to reduce deficiencies as identified during the risk assessment and business impact analysis processes.
Part 3
Business Continuity
→ Design - Plan Development and Implementation
• Document plans to be used during an incident that will enable the entity to continue function
→ Incident Response
• Develop and assist with the implementation of an incident management system that defines organizational roles, lines of authority and succession of authority.
• Define requirements to develop and implement the entity’s incident response plan.
• Ensure that incident response is coordinated with outside organizations in a timely and effective manner when appropriate.
→ Awareness and Training Programs
→ Establish and maintain training and awareness programs that result in personnel being able to respond to incidents in a calm and efficient manner.
• Document plans to be used during an incident that will enable the entity to continue function
→ Incident Response
• Develop and assist with the implementation of an incident management system that defines organizational roles, lines of authority and succession of authority.
• Define requirements to develop and implement the entity’s incident response plan.
• Ensure that incident response is coordinated with outside organizations in a timely and effective manner when appropriate.
→ Awareness and Training Programs
→ Establish and maintain training and awareness programs that result in personnel being able to respond to incidents in a calm and efficient manner.
Part 4
Business Continuity (cont.)
→ Crisis Communications
Provide a framework for developing a crisis communications plan.
Ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties.
→ Coordination with External Agencies.
Establish policies and procedures to coordinate incident response activities with public entities.
→ Validation - Business Continuity Plan Exercise, Assessment, and Maintenance
Establish an exercise, assessment and maintenance program to maintain a state of readiness.
Provide a framework for developing a crisis communications plan.
Ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties.
→ Coordination with External Agencies.
Establish policies and procedures to coordinate incident response activities with public entities.
→ Validation - Business Continuity Plan Exercise, Assessment, and Maintenance
Establish an exercise, assessment and maintenance program to maintain a state of readiness.
Part 5
Business Sustainability
→ Organizations Dealings - Disruptive and Unexpected Events that Threatens the Organization/Stakeholders
• Explore recovery strategy options and identify documents and resources requirements on the Business Impact Analysis (BIA).
• Organize recovery teams and plans.
• Document manual workarounds.
• Conduct gap analysis to determine gaps between recovery requirements and current capabilities that affect the organization and stakeholders.
• Explore recovery strategy options and identify documents and resources requirements on the Business Impact Analysis (BIA).
• Organize recovery teams and plans.
• Document manual workarounds.
• Conduct gap analysis to determine gaps between recovery requirements and current capabilities that affect the organization and stakeholders.
Part 6
Business Sustainability (cont.)
→ Management and Crisis Communications
– Ongoing Success
• Identify individual single point failures that can cause service disruptions of environmental, social and financial demands.
• Develop decision process on how closure should be implemented based on ethical requirements and cost justification.
• Initiate projects to address availability issues and design a statement of work for projects.
– Ongoing Success
• Identify individual single point failures that can cause service disruptions of environmental, social and financial demands.
• Develop decision process on how closure should be implemented based on ethical requirements and cost justification.
• Initiate projects to address availability issues and design a statement of work for projects.
Who Should Attend?
This highly practical and interactive course has been specifically designed for
This 4-day practical interactive “hands-on” training session and workshop is intended for a broad audience of professionals in all industries and functions such as:
→ Individuals empowered with the responsibility for the understanding and implementation of business continuity plans,
→ Business continuity and resilience professionals working in organizations of small-medium enterprises (SMEs) in any industry.
The content of this course will be based on the guidance of Business Continuity Institute (BCI) best practice guidelines, which is the independent body of knowledge for good business continuity (BC) practices.
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FAQ
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.
Reviews
- Review:3 years ago the partnership between Al Rajhi Investments & LEORON institute had been built since that date LEORON delivered in-house & public training programs and as a talent development we always receivedBaha KiwanTalent Development at Al Rajhi Real Estate Investments Co
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal KutbiCountry Learning & Development Manager at IKEA Saudi Arabia
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. AlsahaanDir L&D, Talent Management at Mobily, Etihad Etisalat Company
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad AlrajihVP, Business Winning at BAE Systems Saudi Development & Training
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-SubaieSr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen
