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IBM: Agile Excellence: Delivering Superior Quality in Dynamic Workflows

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English
Intermediate
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Course Overview

This training program on agile excellence emphasizes the development of essential soft skills needed to consistently produce high-quality work. By focusing on interpersonal and intrapersonal skills, the course aims to help participants improve their communication, collaboration, problem-solving, and adaptability. Through a combination of theoretical insights and practical exercises, attendees will learn how to improve their professional abilities and make a significant impact in their organizations.​

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Key Takeaways

1
Deliver work consistently and in a timely manner​
2
Create and deliver work that helps solves problems and reduces effort for the person or group requesting it​
3
Become a trusted advisor to clients and colleagues by working with agility while applying the quality work process​
4
Articulate what constitutes quality work and its importance in a professional setting.
5

Certifications

Course Outline

Day 1
Understanding Research​ ​ ​

What is Research?​

Definition and types of research (qualitative vs. quantitative)​

Primary vs. secondary research​

The Research Process​

Steps involved in conducting research​

Developing a research question or hypothesis​
 

Planning Your Research​

Topic Selection​

Choosing a relevant and feasible research topic​

Narrowing down broad topics into specific research questions​

Literature Review​

Importance of reviewing existing literature​

How to conduct a literature review​

Identifying gaps in existing research​

Gathering Information​

Finding Sources​

Types of sources (academic journals, books, online databases, etc.)​

Evaluating the credibility and reliability of sources

Day 2
Using Libraries and Databases​

Navigating academic libraries and online databases​

Tips for efficient searching​

Effective Online Research​

Using search engines and specialized databases​

Advanced search techniques and Boolean operators​

Data Collection Methods​

Qualitative Methods​

Interviews, focus groups, observations​

Designing and conducting qualitative research​

Quantitative Methods​

Surveys, experiments, statistical analysis​

Designing and conducting quantitative research​

Organizing and Managing Information​

Note-taking and Organizing Research​

Effective note-taking strategies​

Understanding Quality Work​

Definition and Importance​

What constitutes quality work?​

Benefits of delivering quality work for individuals and organizations​

Standards and Expectations​

Setting and understanding quality standards​

Aligning personal goals with organizational expectations​

Day 3
Planning for Quality​

Effective Planning​

Importance of planning and organizing tasks​

Tools and techniques for effective planning (e.g., Gantt charts, project management software)​

Setting SMART Goals​

Specific, Measurable, Achievable, Relevant, Time-bound goals​

Time Management​

Prioritizing tasks​

Techniques for managing time effectively​

Skills for Quality Work​

Attention to Detail​

Strategies to enhance attention to detail​

Common errors and how to avoid them​

Communication Skills​

Clear and effective communication​

Active listening and feedback​

Collaboration and Teamwork​

Working as a Team​

Importance of teamwork in delivering quality work​

Roles and responsibilities in a team setting​

Conflict Resolution​

Identifying and resolving conflicts​

Maintaining positive working relationships​

Maintaining Quality Under Pressure​

Stress Management​

Techniques for managing stress​

Maintaining quality work under tight deadlines​

Adaptability and Flexibility​

Importance of being adaptable​

Strategies for staying flexible and proactive​

Who Should Attend?

Professionals of All Levels

Employees at all stages of their careers who are committed to improving their work quality and enhancing their professional skills. This training is beneficial for anyone who aims to consistently deliver high-quality work, enhance their professional capabilities, and contribute positively to their organization's success.​

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FAQ

Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations. We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.

Reviews

  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie
  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi