Exclusive Discounts - Pay Online and Grab Up to 40% Discount on Certified Courses Across 15 Knowledge Areas HERE.

AEDSQDW
IBM: Agile Excellence: Delivering Superior Quality in Dynamic Workflows

Rating:
0.0
English
Intermediate
Video preview
No available sessions at this moment.
Get in touch with our Training Advisior to find out about the next available sessions.
Download Brochure

Course Overview

This training program on agile excellence emphasizes the development of essential soft skills needed to consistently produce high-quality work. By focusing on interpersonal and intrapersonal skills, the course aims to help participants improve their communication, collaboration, problem-solving, and adaptability. Through a combination of theoretical insights and practical exercises, attendees will learn how to improve their professional abilities and make a significant impact in their organizations.​

Key Takeaways

1
Deliver work consistently and in a timely manner​
2
Create and deliver work that helps solves problems and reduces effort for the person or group requesting it​
3
Become a trusted advisor to clients and colleagues by working with agility while applying the quality work process​
4
Articulate what constitutes quality work and its importance in a professional setting.
5

Certifications

Course Outline

Day 1
Understanding Research​ ​ ​

What is Research?​

Definition and types of research (qualitative vs. quantitative)​

Primary vs. secondary research​

The Research Process​

Steps involved in conducting research​

Developing a research question or hypothesis​
 

Planning Your Research​

Topic Selection​

Choosing a relevant and feasible research topic​

Narrowing down broad topics into specific research questions​

Literature Review​

Importance of reviewing existing literature​

How to conduct a literature review​

Identifying gaps in existing research​

Gathering Information​

Finding Sources​

Types of sources (academic journals, books, online databases, etc.)​

Evaluating the credibility and reliability of sources

Day 2
Using Libraries and Databases​

Navigating academic libraries and online databases​

Tips for efficient searching​

Effective Online Research​

Using search engines and specialized databases​

Advanced search techniques and Boolean operators​

Data Collection Methods​

Qualitative Methods​

Interviews, focus groups, observations​

Designing and conducting qualitative research​

Quantitative Methods​

Surveys, experiments, statistical analysis​

Designing and conducting quantitative research​

Organizing and Managing Information​

Note-taking and Organizing Research​

Effective note-taking strategies​

Understanding Quality Work​

Definition and Importance​

What constitutes quality work?​

Benefits of delivering quality work for individuals and organizations​

Standards and Expectations​

Setting and understanding quality standards​

Aligning personal goals with organizational expectations​

Day 3
Planning for Quality​

Effective Planning​

Importance of planning and organizing tasks​

Tools and techniques for effective planning (e.g., Gantt charts, project management software)​

Setting SMART Goals​

Specific, Measurable, Achievable, Relevant, Time-bound goals​

Time Management​

Prioritizing tasks​

Techniques for managing time effectively​

Skills for Quality Work​

Attention to Detail​

Strategies to enhance attention to detail​

Common errors and how to avoid them​

Communication Skills​

Clear and effective communication​

Active listening and feedback​

Collaboration and Teamwork​

Working as a Team​

Importance of teamwork in delivering quality work​

Roles and responsibilities in a team setting​

Conflict Resolution​

Identifying and resolving conflicts​

Maintaining positive working relationships​

Maintaining Quality Under Pressure​

Stress Management

Techniques for managing stress​

Maintaining quality work under tight deadlines​

Adaptability and Flexibility

Importance of being adaptable​

Strategies for staying flexible and proactive​

Who Should Attend?

Professionals of All Levels

Employees at all stages of their careers who are committed to improving their work quality and enhancing their professional skills. This training is beneficial for anyone who aims to consistently deliver high-quality work, enhance their professional capabilities, and contribute positively to their organization's success.​

Related Courses

FAQ

Reviews