Partner

AEDSQDW
Agile Excellence: Delivering Superior Quality in Dynamic Workflows

English
Intermediate
Video preview
No available sessions at this moment.
Get in touch with our Training Advisior to find out about the next available sessions.
Download Brochure

Course Overview

This training program on agile excellence emphasizes the development of essential soft skills needed to consistently produce high-quality work. By focusing on interpersonal and intrapersonal skills, the course aims to help participants improve their communication, collaboration, problem-solving, and adaptability. Through a combination of theoretical insights and practical exercises, attendees will learn how to improve their professional abilities and make a significant impact in their organizations.​

Key Takeaways

1
Deliver work consistently and in a timely manner​
2
Create and deliver work that helps solves problems and reduces effort for the person or group requesting it​
3
Become a trusted advisor to clients and colleagues by working with agility while applying the quality work process​
4
Articulate what constitutes quality work and its importance in a professional setting.
5

IBM
Brand Logo
Online courses from IBM. IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world. For more information about IBM visit: www.ibm.com. Digital Skill Badges are now available in ALL IBM courses on edX. In addition to receiving an edX verified certificate, learners who successfully complete any IBM course can earn a skill badge — a detailed, verifiable and digital credential that profiles the knowledge and skills you’ve acquired in the course. Enroll in any IBM course today to learn more, complete the course and claim your badge.

Course Outline

Day 1
Understanding Research​ ​ ​

What is Research?​

Definition and types of research (qualitative vs. quantitative)​

Primary vs. secondary research​

The Research Process​

Steps involved in conducting research​

Developing a research question or hypothesis​
 

Planning Your Research​

Topic Selection​

Choosing a relevant and feasible research topic​

Narrowing down broad topics into specific research questions​

Literature Review​

Importance of reviewing existing literature​

How to conduct a literature review​

Identifying gaps in existing research​

Gathering Information​

Finding Sources​

Types of sources (academic journals, books, online databases, etc.)​

Evaluating the credibility and reliability of sources

Day 2
Using Libraries and Databases​

Navigating academic libraries and online databases​

Tips for efficient searching​

Effective Online Research​

Using search engines and specialized databases​

Advanced search techniques and Boolean operators​

Data Collection Methods​

Qualitative Methods​

Interviews, focus groups, observations​

Designing and conducting qualitative research​

Quantitative Methods​

Surveys, experiments, statistical analysis​

Designing and conducting quantitative research​

Organizing and Managing Information​

Note-taking and Organizing Research​

Effective note-taking strategies​

Understanding Quality Work​

Definition and Importance​

What constitutes quality work?​

Benefits of delivering quality work for individuals and organizations​

Standards and Expectations​

Setting and understanding quality standards​

Aligning personal goals with organizational expectations​

Day 3
Planning for Quality​

Effective Planning​

Importance of planning and organizing tasks​

Tools and techniques for effective planning (e.g., Gantt charts, project management software)​

Setting SMART Goals​

Specific, Measurable, Achievable, Relevant, Time-bound goals​

Time Management​

Prioritizing tasks​

Techniques for managing time effectively​

Skills for Quality Work​

Attention to Detail​

Strategies to enhance attention to detail​

Common errors and how to avoid them​

Communication Skills​

Clear and effective communication​

Active listening and feedback​

Collaboration and Teamwork​

Working as a Team​

Importance of teamwork in delivering quality work​

Roles and responsibilities in a team setting​

Conflict Resolution​

Identifying and resolving conflicts​

Maintaining positive working relationships​

Maintaining Quality Under Pressure​

Stress Management

Techniques for managing stress​

Maintaining quality work under tight deadlines​

Adaptability and Flexibility

Importance of being adaptable​

Strategies for staying flexible and proactive​

Who Should Attend?

Professionals of All Levels

Employees at all stages of their careers who are committed to improving their work quality and enhancing their professional skills. This training is beneficial for anyone who aims to consistently deliver high-quality work, enhance their professional capabilities, and contribute positively to their organization's success.​

Related Courses

FAQ

Reviews