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تقديم ردود فعل مؤثرة

التقييم:
4.8
الإنجليزي
متوسط
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نبذة عن الدورة التدريبية

Atheer Khalid Al S.
Program Enrollment Specialist

المخرجات الرئيسية

LEORON - Professional Development Institute
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LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.

محتوى الدورة التدريبية

Day 1
Session One: Understanding Feedback
What Is Feedback? Why is it important Types of feedback Misperceptions About Feedback
Session Two: Feedback a Facet of Comm
Scientific take on feedback The use of tone of voice in feedback Your body gives feedback too Giving instructions right – the first time!
Session Three: Building Trust & Sharing Empathy
Trust, the building block to effective feedback Navigating emotions with EQ when giving feedback
Day 2
Session Four: Exploring The Benefits Of Effective Feedback

•Improved Employee Performance

•Empowered and Inspired Employees

•Committed and Productive Workforce

•Strong Working Relationships

Session Five: Formulating Effective Feedback

•Plan and prepare

•Timing and context matter

•Focus on Recognizing and appreciating efforts

•Providing spontaneous feedback

•Avoiding common pitfalls in delivering feedback

Session Six: Feedback Models

•The SBI model

•The DESC model

•Assertive communication for disarming self-defensive mechanisms

على من يجب الحضور؟

This course is aimed at leaders and non-leading staff,  regardless of seniority, who want to improve  the way they give, receive and response to  positive or negative feedback.

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