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EPSDM
Effective Problem Solving and Decision Making

الإنجليزي
متوسط
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وجهاً لوجه
التدريب في الموقع
تدريب مباشر عن بعد
تدريب
التدريب
والإرشاد
السرعة الذاتية
تدريب
اختر تاريخ
لتحميل الكتيب

نبذة عن الدورة التدريبية

Bleona A.
مستشارنا التدريبي

المخرجات الرئيسية

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IBM
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Online courses from IBM. IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world. For more information about IBM visit: www.ibm.com. Digital Skill Badges are now available in ALL IBM courses on edX. In addition to receiving an edX verified certificate, learners who successfully complete any IBM course can earn a skill badge — a detailed, verifiable and digital credential that profiles the knowledge and skills you’ve acquired in the course. Enroll in any IBM course today to learn more, complete the course and claim your badge.

محتوى الدورة التدريبية

Day 1 - Foundations of Problem Solving
Introduction to Problem Solving Methodologies

Recognizing Operational Problems:
Identifying and categorizing problems
within the scope of work.
→ Gathering Relevant Information:
Techniques for collecting pertinent data
to inform problem-solving.
→ Analyzing Key Issues: Techniques for
breaking down complex problems into
manageable components.
→ Alternative Courses of Action: Generating
and evaluating multiple solutions to a
given problem.
→ Logical Decision-Making: Applying logical
reasoning in the selection of practical and
acceptable solutions.

Day 2 - Advanced Techniques and Applications
Creative Problem Solving Approaches

Overview of creative problem solving in a
business context.
→ Differentiating between conventional and
creative problem-solving approaches.
→ Implementation Planning: Developing
actionable plans for implementing chosen
solutions.
→ Monitoring and Adjustment: Strategies for
monitoring and adjusting solutions for
ongoing effectiveness.
→ Case Studies and Simulations: Applying
problem-solving concepts to real-world
scenarios through case studies and
simulations.

Day 3 - Implementing Solutions and Fostering Creativity
From Ideas to Implementation

Strategies for transitioning from idea
generation to practical implementation.
→ Considerations for integrating creative
solutions into business operations.

Building and Sustaining Creative Culture

Creating an environment that
continuously encourages creative thinking
and problem solving.
→ Leadership strategies to support and
nurture a culture of innovation.

Action Planning and Strategy Development

Developing personal and organizational
action plans to apply creative problemsolving
skills.
→ Final reflections and commitment to
applying creative problem solving in
participants’ respective roles.

على من يجب الحضور؟

Applicable to all roles and seniorities

This is an essential skill that is required across
all levels of an organizations and will benefit
executives, directors, managers, employees
and professionals who want to improve their
problem solving and decision-making skills.

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