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Now Hiring: International Training Consultant (Abu Dhabi-based)

Posted by

Leoron press service

Category

Jobs

Date

December 31, 2021

Job Description

Department: Sales

Report to

Team Leader

Office

Abu Dhabi

Working Hours

Sunday – Thursday / 08:30 - 16:30 

 

Job Purpose

Learning and Development professional, with great internal drive who has the ability to promote LEORON’s entire portfolio of products and services, while providing top notch customized solutions to clients. Ensure high-end, continuous customer satisfaction. Coordinate and proactively identify all client’s requirements; negotiate prices and promote additional services. Strengthen LEORON’s position on the assigned market. Successfully oversee and coordinate all PM activities for own projects.

 

Required Qualification

  • Bachelor’s Degree (General, Economics, Law, Communication, Languages) OBLIGATORY
  • English Language Proficiency (Business English, both written and spoken)
  • Master’s Degree (recommended)

 

Major Roles and Responsibilities

Sales and Business Development

  • Maintain and expand prospects database, within assigned territory, to pursue strategic growth opportunities and provide clients with long-term value.
  • Do a thorough research (not limited to LinkedIn) and locate potential clients.
  • Expand the clients’ database on daily basis.
  • Conduct (phone) sales presentations to new clients by following Leoron’s 7 Steps Pitch - minimum of 15 successful sales presentations.
  • Maintain email communication as well as WhatsApp and LinkedIn messaging  with (potential) clients: send follow-up emails for missed calls, promotional emails, confirmation email upon registering for a course, congratulations email, upon completing a course
  • Respond to customer needs and requirements by offering unequivocal training solutions (assisted by TL or Senior)
  • Service existing customers and focus on development of new ones.
  • Collaborating with Senior and TL in developing own personal skills and as well as clients as clients.
  • Working as a part of Business Unit, effectively reporting to a Unit Head.
  • Carry-out thorough market research for given projects and assert potential, target group, opportunities, and competitors.
  • Anticipate, listen to and respond to customer needs and requirements by offering supreme customer care. Ensure highest customer experience and relationship building.
  • Advertise and promote assigned public courses and portfolio, on social media.
  • Generate, maintain and build close relationships with new and existing large accounts throughout the year by being coached and mentored by your TL and Head.
  • Coordinate and control all activities with the support functions related to: course location, travelling arrangements, material management and customer experience.
  • Chis position might require traveling to GCC countries and/or the location of Key Clients for the purpose of executing public courses or meeting clients.

 

TECHNICAL COMPETENCIES – Sales, Public Courses

Competency Name

Proficiency Level

Sales planning - plan public or in-house course/courses throughout a year, manage your own pipeline as well as team’s and unit’s pipeline, manage the portfolio of courses, introduce new products, prepare forecasts, schedule and allocate resources…

Fundamental

Sales Prospecting – Apply lead generation and management, possess industry and sector knowledge (procurement or HR…) and prospecting, possess L&D industry knowledge, possess and apply business acumen, product and technical knowledge, manage the  CRM and apply  record management

Proficient

Sales Presentation – conduct phone presentations on daily basis, face to face presentations and meetings, prepare and send emails, messages, manage closing of deals and negotiation, manage the process of objection handling,

Advanced

Training delivery – manage public and in-house course to be within budget allocated and manage all cost associate with it.

Proficient

Contract Management – manage deal registrations, prepare invoices, POs, manage tendering procedures, manage collection of payments.

Fundamental

KAM – Building and managing long lasting Relationships and partnerships through value-based selling thus creating retention

Fundamental

Business Development – attend and manage face to face meetings, expand networks, attend exhibitions, conferences to identify and generate growth opportunities and ideas to finally identify and manage new revenue streams.

Fundamental

 

Core – Behavioral Competencies – across the board

Competency Name

Proficiency Level

Customer Centricity– apply focus on People to develop customer excellence and happiness so to build long-lasting relationship and partnerships.

 

Strategic Thinking – understand the L&D business, manage the business purpose to understand where we are, where we want to be and how to get there. Utilize strategic thinking tools for business purposes, apply analytical and creative thinking.

 

L&D industry craftsmanship – possess desire and passion for success in training and development industry, live and apply the corporate values, align the personal with organizational vision and culture.

 

Managing People – manage Growth and Development, focus on goals and execution, apply self-Motivation, engage in continuous learning as well as develop people and teams, apply and manage Diversity and Equal Opportunity as well as employee engagement.

 

Managing Training Projects– possess knowledge in the sales process end to end, Instructional design and trainer recruitment, involvement of marketing, support of finance and operations teams, event management, understand the design and IT processes.

 

Results orientation -, demonstrate initiatives, commercial acumen, apply self-motivation and drive for results.

 

Communication and Presentation – knowledge of effective and appropriate communication and presentation patterns and the ability to use and adapt that knowledge in different workplace contexts

 

Collaboration – work together as a Team, by applying adaptability and flexibility, towards a common goal that benefits the team and the organization, apply teambuilding and conflict management techniques , adaptability and flexibility.

 

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